Nedhal Naseri Real Estate respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services in Dubai, UAE.

This policy is drafted in accordance with UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data and general international data protection principles (GDPR).

1. Information We Collect

We may collect and process the following types of data:

  • Personal Identification Information: Name, email address, phone number, Emirates ID details, and passport copies (when necessary for transactions).
  • Property Preferences: Information regarding your interest in buying, selling, or renting properties, budget, and preferred locations.
  • Technical Data: IP address, browser type, device information, and operating system when you visit our website.
  • Usage Data: Information on how you use our website, products, and services.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To facilitate property buying, selling, renting, and management services.
  • Communication: To respond to your inquiries via email, phone, or WhatsApp.
  • Transaction Processing: To process payments, contracts, and government documentation (e.g., DLD, Ejari).
  • Marketing: To send you updates about new projects, market trends, and offers (only with your consent).
  • Legal Compliance: To comply with Dubai Land Department (DLD) regulations and UAE laws.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Government Authorities: Dubai Land Department (DLD), Real Estate Regulatory Agency (RERA), and other UAE government bodies when required by law.
  • Partners & Developers: Property developers or landlords strictly for the purpose of finalizing a real estate transaction you have initiated.
  • Service Providers: Third-party vendors who assist with IT support, CRM systems, or marketing (bound by confidentiality agreements).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Your Rights

Under UAE Data Protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data (“Right to be Forgotten”), subject to legal retention requirements.
  • Withdraw Consent: Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Company Name: Nedhal Naseri Real Estate
  • Office Address: 40-19th floor, Conrad Business Tower, Sheikh Zayed Road, Dubai UAE
  • Email: info@alnaseriproperties.com
  • WhatsApp: +971 50 243 6649